"After a good start at AnE, where ..."

About: Princess Alexandra Hospital (Harlow)

(as the patient),

Anything else?

After a good start at AnE, where Drs and nurses were keen n informative, my father's chest infection seemed to get better by the 2nd or 3rd day. However, after a few more days in a corner of Ray Ward, he seemed neglected as he cldnt get attention vocaly, n his dementia made him incoherent n disoriented. Drip feed and antibiotix were stopd too early, and not replaced w oral as swallowing was hard, n he still had a cough. He often threw off bedclothes...

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Response from Princess Alexandra Hospital

Thank you for taking the time to feedback your comments regarding your father's recent stay in our hospital. We are sorry that some aspects caused concern and disatisfaction. If you would like us to investigate further please contact our Customer Service Team on tel: 01279 827084 or email: complaints@pah.nhs.uk.

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