This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Elective Surgery and readmission with complication

Posted By Troon 44

"Elective Surgery and readmission with complication"

About: Crosshouse Hospital / General Surgery

(as the patient),

Elective umbilical hernia repair went well unfortunately got a wound infection and needed readmission for antibiotics. The readmission for treatment was easy and the day surgery pathway excellent.  The nursing staff, surgeon and the anaesthetist were great and they explained everything well. I found them to be caring, supportive and compassionate. The facilities were clean and food was excellent.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 21/06/2016 at 14:22
Published on Care Opinion at 16:14

picture of Eunice Goodwin

Dear Troon44,

Thank you for taking the time to post about your experience. I am sure it will be very well received by the teams. While it is a shame you had to come back in because of the infection, it is great to hear that it all went so well when you returned.

I hope you are now fully recovered.

Best wishes,

Eunice

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k