"All the staff who looked after me were excellent"

About: George Eliot Hospital / Accident and emergency

(as the patient),

I had need to attend the a and e department yesterday afternoon falling and hurting my knee. All the staff who looked after me were excellent from the receptionist, the man who took my notes, the x Ray technician and the two doctors who reassured me that it wasn't too serious.

Everything was explained to me as it happened and I was only there two hours. People are very quick to complain and very slow to praise.

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Responses

Response from George Eliot Hospital

Falling can be a distressing experience and I am pleased that you received the care you needed both promprtly. I will forward your email to the A&E team so that they know of your satisfaction.

Kind regards

Christine Longstaff , on behalf of the George Eliot Hospital NHS Trust

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