"my visit to Sandwell hospital with my baby"

About: Sandwell General Hospital

(as a parent/guardian),

I took my 15 month old daughter to the out of hours because I couldn't get a doctors appointment in the day Time and her temp was 39+ so rushed her there. She was seen immediately and within 20 mins was under control. The waiting room was very busy and I thought we would be there hours but she was fast tracked treated and watched. Turned out she had the flu virus and tonsillitis and ear infection so was very poorly but they picked up on it just by looking at her. We were back home after less than 2 hours and now she is on the mend so can't thank the staff enough for getting to her as fast as they did. Iv been here a couple of times and always had great treatment from over worked staff but last night I was very happy about the treatment we received in such a busy time so massive thanks to staff who were clearly tired was 10pm but still received top level of care. Thank you. From a very happy mommy.

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Response from Sandwell General Hospital

Thank you for telling us about the great and efficient care that your daughter received at Sandwell Hospital. I am happy to hear that she was seen quickly and was given the right care. I will pass along your kind message to the team. I wish you and your daughter well and I hope she feels better soon. Toby Lewis, Chief Executive.

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