"My experience was positive"

About: Crosshouse Hospital / Gynaecology

(as the patient),

I attended Crosshouse Hospital gynaecology dept. From the moment I arrived I was greeted and advised of the next steps.

Due to the nature of the procedure I was anxious. The treatment I recieved was second to none hence my reason for writing this. I felt the staff were Knowledgeable and put me at my ease from the minute I arrived.

The nurse practitioner (I even asked for her name) was fabulous! ! , her manner was empathic and again knowledgable. I felt she explained to me every step what was to happen and alternatives.

Throughout the procedure my dignity was met. well done a great Nurse and great team. Thank you for making my experience a positive one. Keep hold of these staff they are a credit to the NHS.

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin

Dear Hodgie123,

Thank you for taking the time to let us know about your experience today at Gynaecology. It is such a pleasure to pass this to the team so they know how much this meant to you. I know it will make their day. I hope you are 'out of the woods' now whether this was a treatment or method of diagnosis.

Best wishes,


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