"Long wait, but excellent consultation"

About: Queen Elizabeth University Hospital Glasgow / Women's health Sandyford Clinic

(as the patient),

I feel I have been caught in a ridiculous system in the NHS for treatment of endometriosis; having to book to see my GP, referred to a hospital consultant but with no clear follow-up, so then I chased another appointment with the gynae consultant who suggested a treatment that could be done via my GP - who said I had to first book in a telephone consultation, and then convinced me I'd be better off going to the Sandyford!

However, when I finally was seen by Dr Scott at the Sandyford, I had an excellent consultation and left completely satisfied. All this time was wasted when the procedure could simply have been done in the gynae clinic during my second consultation. Many months and many healthcare professionals' time wasted...

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Responses

Response from Coral Brady, Business & Admin Manager, Women & Children's Services, NHS Greater Glasgow and Clyde

Dear endometriosis sufferer,

Thank you for letting us know about your recent experience in accessing the right health care professional.

I am very sorry for the inconvenience caused to you. Please do get in touch with me directly at coral.brady@ggc.scot.nhs.uk to allow me to look into your circumstances further.

I am very pleased to hear you've had a successful clinical outcome and appreciate you feeding this back to us.

Kindest regards

Coral Brady

on behalf of Evelyn Frame, Chief Midwife for NHSGGC

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