"Too much medication"

About: Blackpool Victoria Hospital / General medicine

(as a carer),

I've just been to visit my mother in hospital to realise something was seriously wrong with her. Staff had given her too much medication. if I hadn't of gone tonight I would hate to think the outcome, they don't call it a teaching hospital for nothing they didn't have a clue until I called for help. Not the first time this has happened either.

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Response from Andrew Heath, Lead in Patient Experience & Engagement, Blackpool Teaching Hospitals NHS Foundation Trust

Dear Reina

Thank you for taking the time to post your comments about your recent experience when you visited your Mother. I am sorry to read about the concerns you have raised.

If you are able to contact the Patient Relations team directly on has patient.relations@bfwhospitals.nhs.uk it would enable us to get further details about what happened and ensure that your concerns are fully investigated.

Thank you once more for taking the time to share your experience


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Update posted by Reina (a carer)

Yes I have done that they said they would send the form out to me for a formal complaint but it's been 2-3 days and not had it as yet