"Too much medication"

About: Blackpool Victoria Hospital / General medicine

(as a carer),

I've just been to visit my mother in hospital to realise something was seriously wrong with her. Staff had given her too much medication. if I hadn't of gone tonight I would hate to think the outcome, they don't call it a teaching hospital for nothing they didn't have a clue until I called for help. Not the first time this has happened either.

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Responses

Response from Andrew Heath, Lead in Patient Experience & Engagement, Blackpool Teaching Hospitals NHS Foundation Trust

Dear Reina

Thank you for taking the time to post your comments about your recent experience when you visited your Mother. I am sorry to read about the concerns you have raised.

If you are able to contact the Patient Relations team directly on has patient.relations@bfwhospitals.nhs.uk it would enable us to get further details about what happened and ensure that your concerns are fully investigated.

Thank you once more for taking the time to share your experience

Andrew

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Update posted by Reina (a carer)

Yes I have done that they said they would send the form out to me for a formal complaint but it's been 2-3 days and not had it as yet