"She was chatty and full of useful helpful information"

About: Wishaw General Hospital / Gynaecology

(as the patient),

Was in the woman's health unit for a procedure, was really nervous and anxious, but staff made me much more at ease, I especially liked the sister of the ward she was really caring and put my mind at ease, she was upbeat and always had a smile, which made me feel at home in a round about way, she was chatty and full of useful helpful information, she's a Wee diamond.

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Responses

Response from Pauline Warnock, Service Manager, Anaesthetics, General Surgery, Endoscopy, Chronic Pain Services, Wishaw General Hospital

Dear AR87,

Thankyou for taking the time to feedback, I am glad that the staff made you feel at ease at such an anxious time, I will definately inform the staff of your positive comments.

Regards

Pauline

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