"Staff Excellent at Hairmyres A+E Dept"
About: Hairmyres Hospital / Emergency department Hairmyres Hospital Emergency department G75 8RG Scottish Ambulance Service / Emergency Ambulance Scottish Ambulance Service Emergency Ambulance EH12 9EB
Posted by Crow (as ),
My Father was admitted to A&E Dept at Hairmyres at beginning of May 2016. The Rapid Response Unit, The Ambulance Service and all the staff at Hairmyres were excellent. All were sensitive to both my Fathers and my own needs.
They were all very kind to my Father, kept us fully informed about what was happening and were kind in offering us tea & biscuits, as we spent over 11hrs in A&E before a bed became available. The hospital was extremely busy that night/day.
We were also chuffed that a long-term family friend, Norman, spotted my Fathers name and made an effort to come and speak to both of us. My Father was very pleased and reassured by this. I also knew my Father was in excellent hands as Norman is a very kind and capable person. Both my Father and I are glad to have this opportunity to be able to thank Norman, and all the staff concerned with his admission. Thank you.