"The information we are being given is very limited"

About: Sunderland Royal Hospital / Rheumatology

(as a relative),

My mam was diagnozed with liphoma a few months ago, she had her first lot of chemo, which seemed to go well. she then developed some back pain & other symptoms, which led to her being admitted to hospital. She has now been in there for four weeks, and in the family's opinion she has deteriorated quite drastically. Whilst the nursing staff are lovely and do their best, it is clear to see that they are drastically understaffed. The information we are being given is very limited and information about results etc change from consultant to consultant.

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Update posted by frustreated (a relative)

Unfortunatley we lost our Mam, which we are all devastated about. Still need answers to a few questions

Response from Andrea Hetherington, Deputy Head of Corporate Affairs, City Hospitals Sunderland NHS Foundation Trust

We re really sorry to hear that you feel the communication between our staff and your family was not as good as it should have been. Please get in touch by emailing corporate.affairs@chsft.nhs.uk with your contact details and we will ensure someone gives you a call urgently to discuss your issues in more detail.

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