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Gallbladder Syrgery - Day Case 1 Unit - 5th...

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"Gallbladder Syrgery - Day Case 1 Unit - 5th..."

About: Leicester General Hospital

Following a far form ideal wait (11 months) I received gallbladder surgery last weekend.

Despite there been many patients to be admitted on a Sunday at 7.30am nursing/healthcare team worked efficiently to complete the necessary paperwork's and complete pre op procedures.

Both the anaesthetist and the surgeon further explained their roles and expectation with good bedside manner.

I was pleased that a family member/friend was able to remain on the ward for the duration of stay - supporting patient choice in an inclusive way.

In particular (can't recall names) the anaesthetist for their banter and humour delivered sensitively whilst remaining professional and the nurse who despite a heavy demanding work load delivered care in a kind personable way are a credit to your staffing dynamics and certainly appreciated by me!

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Responses

Response from Communications Officer, University Hospitals of Leicester NHS Trust 7 years ago
University Hospitals of Leicester NHS Trust

Submitted on 13/06/2016 at 11:39
Published on Care Opinion at 16:46

Dear Marston,

Thank you for taking the time to post a review.

We are delighted to hear that you were well cared for by staff at the General Hospital.

If you would like us to identify the particular members of staff (nurse and anaesthetist) to pass on your feedback, please email communications@uhl-tr.nhs.uk with your details (name, NHS number, address and date of birth).

Your feedback is really important to us and your positive comments have been passed on to the relevant team members.

We hope you are recovering well.

Kind regards,

Communications Team

Leicester's Hospitals

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