"Consistently poor service from mental health team"
Posted by Anonymous
I was under the 'care' of pepperville house and was frequently given sub standard care. I recently moved and should have been referred on to another service in my new area. 8 weeks on no contact so j have been chasing it up.
Pepperville forgot to refer me and infact discharged me?!
I have had so many problems with them including them putting me down as a DNA for appointments I attended, not returning my phone calls ( I called daily in January and waited weeks for my care co or donator to return my call- what if I had been suicidal?) .
I changed my address numerous times with them only for them to always send post to my ex partners house forcing us to have contact which has been very distressing for me.
I wouldn't send my worst enemy to be treated by pepperville and the ATU team.