"care of very aged mother"

About: Countess Of Chester Hospital

My mother is 94 and is currently in the hospital. Her care is exemplary. The staff are so kind and considerate. I just cannot say how well the staff on ward 49 take care of her. You read so much about bad treatment of elderly patients but she is treated wonderfully and with dignity, which isn't always easy. So relieved she here.

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Responses

Response from Countess Of Chester Hospital

Dear Sir/Madam,

We were sorry to learn of your mother's illness but would like thank you for your kind words about the care she has received on Ward 49.

This is much appreciated and will be fed back to the ward staff.

We would like to wish you and your mother well for the future.

Thank you once again for taking the time to let us know of your satisfaction.

Best wishes,

The Patient Experience team

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