"Out of hours surgery"

About: Conquest Hospital

I just wanted to say a huge thank you to the practise nurse tonight who was on duty in the out of hours surgery. They made a visit with my 3 year old painless. They had such a friendly and welcoming personality and made sure they didn't rush through the examination. Which in turn meant my little girl stayed happy. They engaged with my daughter and even had her smiling and giggling. Thank you for all you did. You are such an asset to the NHS.

Story from NHS Choices

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Responses

Response from Integrated Care 24

Dear Patient,

I would like to take this opportunity to thank you for taking the time to contact us here at IC24 and leave your feedback.

As a not for profit NHS provider, we value all feedback good or bad as this helps us to improve and learn.

I will pass your comments on to the team and I do hope that your daughter's health continues to improve.

Thank you once again for taking the time to contact us here.

With best wishes,

Communications and Engagement Team

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