"Treatment of the elderly"

About: William Harvey Hospital

The treatment of the elderly at this hospital is appalling. My mother was admitted and after 8 weeks is no better but has been discharged. There is no communication, the staff do not listen to anything the family have to say and are not included in decision making. Do not expect decent treatment of your loved one in this hospital if they are elderly.

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Response from William Harvey Hospital

I am really sorry to hear about this.

Please contact PALS (Patient Advice and Liaison Service) on 01227 783145 or 01227 864314 so that we can take some details and look into this for you.

We can arrange for someone to call you to discuss the issues.

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