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Outstanding care

Story from nhs.uk

"Outstanding care"

About: Blackpool Victoria Hospital

I have had many occasions as a patient both on ward 14 and as a day case after urology procedures

I have nothing but praise for the professionalism and courtesy of both wards.

I think they deserve every credit for their outstanding caring attitudes.

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Responses

Response from Eleanor Walsh, Head of Patient Experience, Blackpool Teaching Hospitals NHS Foundation Trust 7 years ago
Eleanor Walsh
Head of Patient Experience,
Blackpool Teaching Hospitals NHS Foundation Trust

Submitted on 17/06/2016 at 11:24
Published on Care Opinion at 12:21

picture of Eleanor Walsh

Dear Frank

Thank you for taking the time to post your comments about your recent hospital stay.

It is great to read about the positive experience you have had and I know the team will be pleased to read this when I share it with them.

If you feel able too, we have a Patient story programme which allows patients to relay their experiences directly to the trust by video or audio recording. If you would like to participate in this please contact Eleanor.walsh@bfwhospitals.nhs.uk

Thank you once more for taking the time to share your experience and I wish you a continued recovery.

Andrew

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