"Thanks to the children's unit"

About: Colchester General Hospital

I rushed to the hospital today after my daughter had a fall and cut her head. I went to the A & E who were rather chilled and relaxed even though I was clearly distraught (I know they see it every day but still), they sent me to the children's area over the sound of my screaming baby just pointing. When I got there the staff were amazing. There were two staff that looked after me and they were brilliant! I want to thank them. This is the first time my 19month old had hurt herself and as it was a head wound there was lots of blood. The main nurse put me at ease and was fantastic and dealt with everything my little diva threw at her.

Thank you children's a&we

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Response from Colchester General Hospital

Thank you for your feedback, I will ensure that it is shared with the teams involved.

Should you wish to discuss this further, please do not hesitate to contact us on 01206 742881.

Kind regards

Tammy Diles

Head of Patient Experience


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