"Will someone ever answer the telephone, I rang..."

About: Epsom and St Helier University Hospitals NHS Trust

I was trying to cancel my appointment, but no one ever came to the phone. This is absolutely incredible and stupid. Improve your service ASAP!

Story from NHS Choices

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Responses

Response from Epsom and St Helier University Hospitals NHS Trust

We're very sorry to hear that you couldn't reach the department to cancel your appointment. If you have any problems contacting our services in the future, please give our Patient Advice and Liaison Service (PALS) a call on 020 8296 2508 or email pals@esth.nhs.uk.