"Waiting 20 month for Cardiology appointment."

About: Lancashire Teaching Hospitals NHS Foundation Trust

Had an appointment with cardiologist and given medication on 20/10/2014 and said a follow up appointment was necessary and would be made in approx 4 months. 20 months on still no appointment available told ring again in 16 weeks. Entirely unacceptable way to treat patients.

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Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust

Thank you for taking the time to provide your comment. We were concerned to hear of your experience and would welcome the opportunity to discuss this matter in more detail to enable us to liaise with the Cardiology department about your appointment. If you are happy to do so, can I ask you to please contact our PALS department on 01772 523514.

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