"care of an elderly gentleman"

About: University Hospitals of North Midlands NHS Trust

Total lack of it !!!

Don't even follow the NICE guidelines when discharging an elderly man, don't even check that the medication is working properly before discharge and mislead patients family to the care plan.

Hugely disappointed , dismayed and disgusted!!!!!

Story from NHS Choices

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Responses

Response from University Hospitals of North Midlands NHS Trust

Dear Anonymous


Thank you for taking the time to provide us with feedback about your experience of University Hospitals of North Midlands NHS Trust.

We strive to provide the very best standards of care and we would like to investigate the issues you have raised. We would be very grateful if you could provide some additional information about your experience by contacting our PALS (Patient Advice and Liaison Service) on 01782 676450 or 01782 676455 or by emailing patientadvice.uhnm@nhs.net.
Thank you and best wishes.

Rachel Harrop