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better consideration to patients

Story from nhs.uk

"better consideration to patients"

About: Queen Alexandra Hospital

(as a relative),

What could be improved

better consideration to patients

Anything else?

my mother in law was admitted on 5/12/09 to date she has been moved 4 times her final move hopefully from c6 to e7 ment her handbag was lost how my husband and i were treated in this matter was discusting you need to review your policies on this because no one was interested so i had to report it myself to the police also we handed over next of kin details but these were not entered on her notes until we told them again.this has been a very distessing time for a 85 year old sick lady in hospital.because they are old does not mean they should be treated with disrespect

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Responses

Response from Queen Alexandra Hospital 14 years ago
Queen Alexandra Hospital

Submitted on 09/03/2010 at 13:25
Published on nhs.uk on 10/03/2010 at 04:10

Thank you for taking the time to comment on our services, the Trust takes all feedback seriously. Please get in touch with us directly if you would like us to research your issue further by contacting our Patient and Customer Services Team on 0800 917 6039 or email PALS@porthosp.nhs.uk.

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