"excellent but need to be more considerate of..."

About: Royal Oldham Hospital

I visited the oral and maxillofacial department at the Royal Oldham hospital a couple months back to have my tooth taken out. I had been referred by my consultant as I have an on-going jaw problem and he deemed it too risky to have it taken out at my normal dentist. All of the staff at the department were very friendly and provided good advice on what to do after the procedure to take care of the wound and they explained what was happening during the procedure. I have an on-going condition with my jaw and that was the reason I had to attend the department. Around 2 months prior to attending the department I had an operation which had successfully helped my jaw to an extent and made it better. However, after having my tooth taken out I was left with excruciating pain within my jaw and the surrounding area for around a week afterwards and it has resulted in a rapid decline in the condition that my jaw is in. This was a result of the dentist pushing down extremely hard on my jaw when taking the tooth out. If I was to give any advice on care in the future it would be that staff be more considerate of reasons that patients are having teeth taken out at the hospital in the first place and conditions that the patient may have. Apart from that I was extremely pleased with the care that I received from the department.

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Responses

Response from Royal Oldham Hospital

Thank you for your positive comments I have fed these back to the oral department manager. I will ask her to address your only concern in relation to the dentist pressing to hard whilst taking out your tooth. If you wish to speak directly with the unit manager her name is Louise O’Rielly and she can be contacted on 0161 627 7140

Thanks

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