"Excellent Consultant"

About: Blackpool Victoria Hospital

I had an appointment with my consultant on 2nd June and I want to say how impressed I was with the way they conducted our discussion regarding my problems. They listened carefully to my answers to questions and was very patient whilst I was considering my responses.

Kenneth Gant

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Responses

Response from Andrew Heath, Lead in Patient Experience & Engagement, Blackpool Teaching Hospitals NHS Foundation Trust

Dear Kenneth

Thank you for taking the time to post your comments about your recent visit.

It is great to read that you have had such a positive appointment and that you felt listened too these are qualities that are representative of our own trust values.

If you feel able too we have a Patient story programme which allows patients to relay their experiences directly to the trust by video or audio recording. If you would like to participate in this please contact Eleanor.walsh@bfwhospitals.nhs.uk

Thank you once more for taking the time to share your experience

Andrew

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