"Can't fault the service"

About: Aberdeen Royal Infirmary / Endocrinology (Hormones)

(as the patient),

This service is fantastic. Having been recently diagnosed with hyperthyroidism, I got a very quick appointment through to see Dr Abraham, the Thyroid Consultant. Having been taken quite quickly through for my weight, HCA Lynn was friendly and chatty. Dr Abraham took me quite quickly after, explained everything that was going on and what medication I should be on and for how long. He really put my mind to rest and I feel so much better about my diagnosis. He was very friendly and informative. Lynn then took me through and took my bloods quickly and professionally.

I can't fault the service in any way.

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Responses

Response from Linda Oldroyd, Nurse Consultant Patient Safety and Experience, NHS Grampian

Dear Robbie01

Safe, effective and person-centred care delivered in a timely manner! Many thanks for taking the time to post your feedback. Staff are always very grateful to hear that they are doing a good job. I will make sure that your kind words are passed on.

Thank you again.

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