"The dentist and her assistant were marvellous at Hyson Green Dental Clinic"

About: Specialist services / Special needs dental service/Community Dental Service

(as a staff member posting for a carer/relative),

E was very nervous when she went in and the dentist and her assistant were very assuring and they calmed her down, It was good in the end because E only needed two fillings instead of anty extractions. The service was excellent and the receptionist most helpful and the dentist and her assistant were marvellous. E calmed down as soon as she came out of the room.

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Responses

Response from Jane Walker, Dental Nurse Manager, Integrated Dental Unit, County Health Partnerships

It is good to hear that your daughter recieved such positive treatment at our clinic at Mary Potter Centre. It sounds as though all the staff treated in in a calm and reassuring manner and were able to help her accept her treatment.

Thank you for providing this feedback I will share this with the team.

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