"Uncaring staff"

About: Salisbury District Hospital

Having been sent to britford ward by my GP for severe pain I then had to wait about 6 hours to be seen, everybody else had gone home even the people who had arrived after me.I was then seen by the most uncaring doctor I have ever met who then told me off for being sent to them as they could not help, I found myself saying sorry for being there. After waiting so long I was very upset and in the morning I reported them to pals

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Response from Salisbury District Hospital

Thank you for getting in touch. We are very sorry you were waiting for so long and for the unsatisfactory conversation with the doctor.

As you say, you’ve spoken with our customer care team and we understand that one of our gynaecology consultants telephoned you on Friday. We hope you feel reassured that we take your care very seriously and there is a plan.

If you have any concerns, please don’t hesitate to contact us; customercare@salisbury.nhs.uk or 0800 374208.

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