"Bad service yet again."

About: The Royal Liverpool University Hospital

Avoid this hospital if you can. i've been waiting 3 weeks for scan results, my doctors are disgraced and have told me they should have been back by now. I've rang up my consultants secretary who said the consultant would ring me back the next day. 4 days later and still waiting. I've had so many problems with this hospital it's unbelievable.

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Responses

Response from The Royal Liverpool University Hospital

Thank you for your comments. We are sorry to hear that you didn’t have a good experience with our hospital. We would like to find out more from you so we can investigate your concerns properly. If you would like to contact the Patient Advice and Liaison Service (PALS), they will be able to help. You can contact them by phoning 0151 706 4903/4908/4909 or via PALS&complaints@rlbuht.nhs.uk