"Ward toilet was full of shreded pads"

About: Leicester Royal Infirmary

I went into a ane after throwing up blood had to beg for a bed as stomach killing me

Evetually moved to a ward without being told a thing i still under the impression i was going home

Went to amu lovely ward no complaints then got moved to 34 It was unhygenic due to admin i could have no meds eventually at 3 am i got painkillers and a drink then i asked for help to the toilet at about 6.30am as very dizzy and passed out, coming around an hour or more later when the day staff arrived the care in the day time is amazing

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Response from University Hospitals of Leicester NHS Trust

Dear Reviewer,

We are really sorry to hear about your experience on Ward 34 at the Royal Infirmary and are disappointed to hear that it was unhygienic.

We would like to look into your concerns and investigate this further. If you are happy to do so, please email: communications@uhl-tr.nhs.uk, with your name, address, date of birth and hospital number, and we’ll look into this.

Thank you for taking the time to post your comment. Your feedback is important to us and will help us to improve our service.

Kind regards,

Belinda Hamnett

Senior Nurse/Modern Matron

Emergency Department

Leicester's Hospitals