"A + E"

About: County Hospital (Stafford)

After 17 days of hobbling around on my foot i decided to go to A+E! Staff were very nice and supportive, had X-rays and luckily no break! They did mention that the X-rays are looked at again and if there was anything to worry about i would be contacted! I received a phone call at 9pm last night to say that they needed to see me again as needed more X-rays and could i go in today! I arrived early and was seen straight away got more X-rays, I've been fitted with a foot brace and even though I've not broken anything they want to see me in fracture clinic on Tuesday! I have to say that I've had excellent treatment and everyone has been lovely, receptionists were fab too!! Would like to say thank you to all staff and you're doing a great job!

Story from NHS Choices

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Response from University Hospitals of North Midlands NHS Trust

Dear Tania

Thank you for taking the time to provide us with feedback about your experience of University Hospitals of North Midlands NHS Trust. We are very pleased that you were satisfied with the level of care you received and that you feel you had a positive experience.

Kind regards

Rachel Harrop