"First class service"

About: Ipswich Hospital / General medicine

(as the patient),

I had a colonoscopy yesterday at Ipswich Hospital and I was looked after better than when I was upgraded to first class on British Airways and cannot and I could not fault the nurses or the consultant for a first class service

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Response from Steve Bruce, Patient Experience Manager, The Ipswich Hospital NHS Trust

Many thanks for taking the time to leave your feedback and your kind words. We always strive to provide a first class service, and it is wonderful to hear when we have exceeded a patients expectation. I will pass your comment on to the colonoscopy team for their attention and I know they will be proud to hear how they have made a difference for you.

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