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"Maternity unit"

About: The James Cook University Hospital

I would like to say how extremely happy I am with the staff at the maternity unit they are absolutely fantastic nothing was too much trouble for them , all our needs were catered for and they constantly checked on us at all times .

Thank you very much

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Responses

Response from The James Cook University Hospital 7 years ago
The James Cook University Hospital
Submitted on 03/06/2016 at 13:30
Published on nhs.uk on 04/06/2016 at 02:30


Good afternoon.

Thank you for your comments in which you express your gratitude for the care and treatment recently received on the Maternity Unit at the South Tees Hospitals NHS Foundation Trust.

It is always pleasing to receive a message of thanks and I very much appreciate you taking the time to contact the organisation.

I will ensure your kind comments are passed to Senior Managers for the relevant area, so the members of staff concerned are made aware of the positive feedback received from you.

It may interest you to know the trust runs a ‘Thank You Award’ scheme where NHS colleagues, patients and relatives can nominate staff in recognition of their work.

These are presented throughout the year for acts above the call of duty or where staff have shown exceptional kindness towards patients and their relatives.

We also welcome nominations for the Trust’s annual ‘Nightingale Awards’ which, once a year, recognises the important contribution nurses and midwives make to patients and their families on a day-to-day basis.

Forms to nominate nurses and midwives for a Nightingale Award are available from the Director of Nursing’s office on 01642 854344 or by emailing val.fothergill@stees.nhs.uk

For further information or if you wish to nominate staff for either of these awards, please visit online at www.southtees.nhs.uk/about/awards

Thank you again for your email.

Kind regards

Margaret Robinson

IG and Patient Safety Advisor

01642 854807

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