"Mirena coil change"

About: Bromley Healthcare / Contraception and reproductive health service

(as the patient),

The Dr was only 10min late for my appointment and she was massively apologetic and went out of her way to reassure an obvious nervous me about what the procedure entailed. As an NHS worker myself sometimes I think more knowledge can make things more nerve wracking but the Dr recognised this ended up having me in giggles!

With an awesome bedside manner, she completed the procedure with brilliant efficiency and with a soft touch. Her nursing assistant was also super lovely trying to reassure me and distract me throughout.

This place provides an awesome service!

Thanks Cleo and Lola!

It would be good if there could be more toilets and a water fountain in the waiting room.

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Responses

Response from Amanda Mayo, Head of Integrated Care - Bromley ICN, Operations Directorate, Bromley Healthcare

picture of Amanda Mayo

Thank you for your lovely posting. I will ensure both Lola and Clio see this!

You are right, sometimes having more information can make you feel worse! I am glad the giggles saw you through!!!

Can you let me know which clinic you attended and if we are able to address the water fountain issue you raise then we will.

Kind regards

Amanda

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