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Uncaring, secretive, unwilling to improve

Story from nhs.uk

"Uncaring, secretive, unwilling to improve"

About: Camden and Islington NHS Foundation Trust

The fact that the trust replied to the good comment about Netherwood a couple of posts down, and has totally ignored the poor review and complaint by the poster below this speaks volumes. It is exactly how they are. If you complain they never listen or take any action. Patients and service users, and staff whistleblowers who dare to speak out about anything are ignored and seen as troublesome and so nothing improves, ever.

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Responses

Response from Camden and Islington NHS Foundation Trust 7 years ago
Camden and Islington NHS Foundation Trust

Submitted on 21/06/2016 at 12:53
Published on nhs.uk on 22/06/2016 at 02:32

We are very sorry that you feel that we are not listening or taking action on complaints. We would like to discuss your concerns so that we can look into these for you. To do this we will need you to provide us with more detailed information. Please email communications@candi.nhs.uk with your details including your telephone number so we can get the right person to get back to you.

Thank you

Communications Team

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