"Overall good service"

About: Queen Elizabeth I I Hospital (Welwyn Garden City)

My visit to Urgent care centre was overall a good expierence. I was treated well and the waiting time was only about 40min on midday. So not bad at all. Unfortunately that was spoiled at the end when a doctor refused to write me a fit note, sending me to GP. So I had to envolve even more NHS staff and resources for no reason. Mixed feelings...

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Responses

Response from Queen Elizabeth I I Hospital

Many thanks for the feedback, which we will share with the team at the New QEII's urgent care centre.

There may be a good reason why you had to go to your GP for a fit note, which we would like to get followed up for you - if you would like that to happen, then just email us at generalenquiries.enh-tr@nhs.net

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