This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

I attended the L&D as a patient, ...

Story from nhs.uk

"I attended the L&D as a patient, ..."

About: Luton & Dunstable Hospital

(as the patient),

What I liked

I attended the L&D as a patient, My consultant was courteous, and kept me informed of my progress throughout my consultation and my 3 day stay. All staff were very caring and helpful.

What could be improved

Staff were really overworked, Dealling with all sorts of surgery aftercare and treatment. Like all hospitals they need more money for more staff.

Anything else?

Although I am an employee of the hospital, I did not know any of the staff, from consultant to ward staff, as I work in one of the offices. So my treatment was no different to any other patient.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Luton & Dunstable Hospital 14 years ago
Luton & Dunstable Hospital

Submitted on 04/03/2010 at 15:59
Published on nhs.uk on 05/03/2010 at 04:24

Thank you for your comment. As you indicate, members of staff are treated no differently from any other patient and it is helpful to hear that you were fully informed of progress throughout your short stay.

Staffing is a challenge for most hospitals and we actively recruit most of the time. However, as we were rated as the 8th best employer in the NHS during 2009, we are in a good position to attract highly professional, caring staff.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k