"My Consultant was friendly, helpful ..."

About: Luton & Dunstable Hospital

(as the patient),

What I liked

My Consultant was friendly, helpful and reassuring and highly professional, the nursing staff friendly and efficient, the unit where I was seen was very clean and well organised and waiting time was minimal.

Story from NHS Choices

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Responses

Response from Luton & Dunstable Hospital

From your kind comment it is not possible to see where you were treated, but it is pleasing to hear that you received good service. We are never complacent about our standards of care, which we keep under constant review, and there is always room for improvement. Comments such as yours are reassuring that we can succeed in meeting expectations.

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