"urgent 2 week referral for suspected skin cancer"
About: West Suffolk Hospital West Suffolk Hospital Bury St. Edmunds IP33 2QZ
My GP did an urgent referral on the advice of a consultant on 17/05/16 as they said I had a suspected malignant melanoma. The GP assured me that I would be seen within 2 weeks as this was the law. We'll the 2 week's are up today and not a word from this hospital. I rang and was told my appointment had only been made today for the 9/06/16.
I have written a letter of complaint, and am leaving this review as a warning to others waiting for appointments, don't wait for the 2 week's to be up before contacting them or you will find yourself waiting longer.
The NHS says that if the 2 week limit cannot be met they should offer you an alternative. Seems like they forgot this as well as my appointment