"Delayed appointments and cancelled again"

About: Lister Hospital

Had a follow up appointment after a minor surgery - it was finally booked in about a year from the intial surgery.. Then had a letter cancelling the appointment with no explination, along with another letter offering me an appointment in 6 months time. So a total 1.5 years to get a follow up appointment from a minor surgery visit.

Dissapointing at best.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lister Hospital

We are sincerely sorry that your experience has fallen far short of that which you have a right to expect.

So we can look into this for you, please would you email generalenquiries.enh-tr@nhs.net with your details and we'll ask someone to get in touch?

Many thanks.

  • {{helpful}} of {{total()}} people think this response is helpful