"Excellent Service and Very Professional"

About: Colchester General Hospital

After all of the bad press Colcheter NHS Trust has been getting the last few years it is ironic that you never hear about the good reports.

I was diagnosed with Essential Thrombocythemia last year and have had 3-4 monthly checkups since. I arrive an hour before my appointment for bloods which take about 20 minutes for the results to come back and then see my consultant who asks me how I am feeling, does a full analysis of my bloods and also an examination. I am told in non-medical terms i.e. what a normal person can understand what my results mean and I have full trust in the department and team dealing with my case.

The NHS are under extreme pressure and staff do care, just have a bit of common sense when they are struggling as it isn't always their fault!

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Responses

Response from Colchester General Hospital

Thank you for your feedback, I will ensure that it is shared with the teams involved.

Should you need to discuss anything further, please do not hesitate to contact one of the team on 01206 742881.

Kind regards

Tammy Diles

Head of Patient Experience

07785588620

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