"Outstanding care"

About: East Surrey Hospital

From the moment my wife dialled 999 following my TIA on Saturday 21 May until my discharge from Chaldan ward on Thursday 26 May I received care of the highest standard from the ambulance staff who arrived in just under 10 minutes, A&E where I was attended to immediately and Chaldan ward where I was cared for by exceptional staff.

Thank you everyone.

You are, without exception, a credit to your chosen profession.

Thank goodness for the NHS.

Story from NHS Choices

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Responses

Response from Cathy White, Patient Experience Lead, Patient Experience Team, Surrey and Sussex Healthcare NHS Trust

Dear Mr Soden,

Thank you for sharing your story about your recent TIA. It must have been a very worrying time for both you and your wife, so it is good to hear that you felt that you were being cared for by exceptional staff and in a timely way. I will ensure that your appreciation is passed on to our staff in Chaldon ward and the emergency department.

I hope you are now recovering well at home.

With best wishes,

Cathy White

Patient experience team

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