This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Brilliant care from home treatment team , Wiagn"

About: North West Boroughs Healthcare NHS Foundation Trust

(as the patient),

I just wanted to let you know that I have received brilliant care from the psychiatrist Mr Latif, he really is fantastic, because he listens to me and he gives me options for my treatment, I feel that I’m really involved in my treatment and included in decisions. One thing that could be improved however is the nurses visits, if for example they say that they’re are going to come on ~Monday they sometimes just don’t show up and say they haven’t got time and then will come the day after. I don’t think that’s right, if we make appointments at their G. P we are expected to stick to them or cancel as soon as we can if not, but the nurses don’t seem to care. But Mr Latif does genuinely care, so I just thought he really deserves a mention.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from North West Boroughs Healthcare Trust Complaints Department, Complaints, PALS & Compliments Officer, North West Boroughs Healthcare NHS Foundation Trust 7 years ago
North West Boroughs Healthcare Trust Complaints Department
Complaints, PALS & Compliments Officer,
North West Boroughs Healthcare NHS Foundation Trust
Submitted on 02/06/2016 at 15:22
Published on Care Opinion at 15:40


Thank you for taking the time to post such positive comments.

I will ensure this will be forwarded to the team manager and matron of the services.

Kind regards

Katherine Earlam - PALS officer

Opinions
Next Response j
Previous Response k