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Excellent Care For My Mum

Story from nhs.uk

"Excellent Care For My Mum"

About: Fairfield General Hospital

I would like to take this opportunity to thank you for the wonderful care you and your staff gave my Mum. All the staff provided excellent medical care, took time to speak with her, to care for her personal needs and to make her feel that she was a person. We do not believe she could have been better cared for anywhere.

Thank you also for the outstanding support and care you gave to my daughter and me. You were always there explaining how my Mum was, offering support, taking the time to chat with us, offering food and drinks. We felt very supported and cared for at what was a very difficult time for us.

Wards 7 & 20

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Responses

Response from Fairfield General Hospital 7 years ago
Fairfield General Hospital

Submitted on 28/07/2016 at 15:29
Published on nhs.uk on 29/07/2016 at 02:30

Thank you for your comments; they were warmly received by the staff involved with your mothers care.

Your feedback provides added assurance to the Trust that our drive to provide excellent care and experience is being achieved.

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