"No wonder the CQC give an inadequate rating."
About: Worcestershire Acute Hospitals NHS Trust Worcestershire Acute Hospitals NHS Trust Worcester WR5 1DD
I do not live in Worcester and feel great sadness for the people of Worcester that have to use this hospital on a regular basis.
The waiting times in A and E were ludicrous and sadly staff treated this as a norm. Hospital management and staff- this is not okay! I was left in great discomfort for hours.
No staff members introduced themselves; have you never heard of the 'hello, my name is' campaign.'
Other patients confidential information was discussed in front of me.
I am not a negative person and consequently wish I could say something positive about my experience; but there really is nothing! The inadequate rating will certainly not improve with this care and attitude.