"My dad's recent stay in hospital"

About: Forth Valley Royal Hospital / Accident & emergency Forth Valley Royal Hospital / Acute assessment unit Forth Valley Royal Hospital / Elderly medicine Scottish Ambulance Service / Emergency Ambulance

(as a relative),

My dad, recently spent 2 weeks in FVRH.

He was seen initially in ED, then AAU before being transferred to A11.

All staff, including the ambulance personnel, that dealt with him were very caring, approachable and professional.

A11 nursing staff, with whom we had most contact, were very diligent in their care and they took time to address our questions and concerns.

As a member of staff in FVRH myself I am aware of the potential constraints involved in providing such care and wish to sincerely thank everyone involved.

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Response from Glynis Fotheringham, Senior Charge Nurse , Emergency Department FVRH and MIU in SCH, ForthValley

Dear DW1,

Many thanks for taking the time to post this.

I hope your Dad is now on the road to recovery. It is nice to get positive feedback.

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Response from Martin Esposito, Patient Experience Manager, Corporate Affairs and Engagement Department, Scottish Ambulance Service

picture of Martin Esposito

Dear DW1

Thank you for sharing your dad's experience of his recent care. I was glad to hear your positive feedback about everyone involved in his care.

As Glynis has already stated, it is always pleasing to receive positive feedback and I would also like to wish your dad well on his recovery.

Take care


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