"cardiac short stay unit - excellent"

About: City Hospital campus / Cardiology

(as a parent/guardian),

My 17 yr old had a cardiac ablation on Thursday at Nottingham city hospital. She was very frightened. The Drs and in particular her nurse Lucy on the cardiac short stay unit were excellent with her. She came home yesterday and we rang the unit numerous times to speak to Lucy who again was fantastic, she even called to check on her before she finished her shift. Can't say enough brilliant things! ! ! !

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Responses

Response from Nottingham University Hospitals NHS Trust

It is always a boost to our staff to get feedback like this from our patients.

It’s good to hear you felt your daughter was so well cared for. Thanks for taking the time to get in touch.

I’ve shared this with the team (including Lucy personally).

You might wish to know that each year we hold NUHonours, our annual staff awards. It’s a great way for staff and patients to say thanks to staff who have provided great care or gone that extra mile. Should you wish to nominate Lucy (or another colleague else) you can do so via our website: http://www.nuh.nhs.uk/nuhonours/. This would fall under the Medicine divisional award.

Best wishes to you and your daughter,

Julia Ivanova.

Manager, Cardiac Short Stay Unit