"Best hospital i been to"

About: Northumbria Specialist Emergency Care Hospital

Hi, my pregnant girlfriend was transfered to this hospital (cramlington) on saturday the 21 may 2016, after having pains in her right side, no sooner had we got in we were seen straight away and within an hour or two of us being here the problem was diagnosed with a water and kidney infection, she got the right medication and is now doing well after being in for 5 days vomiting and temp going up and down, but we couldnt of made it through or stay if it wasnt for the staff they were very kind and cheerful and wanted to help all the time and ensured if we needed something they were there to help, many many thanks to all staff on ward 16, Great hospital with amazing staff, thanks to this we will be having our baby girl in this hospital in 7weeks and 4 days tim. Not to mension the cleanest hospital we have ever stept foot in, also thanks to all ward 16 staff for letting me stay in for the 5 days with my girlfriend and letting me use the showers too. Xtremely impressed........sorry for my spelling in advance.

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Responses

Response from Northumbria Specialist Emergency Care Hospital

Hi Adam & Rebecca,

Congratulations on your pregnancy, this must be such an exciting time for you both. I’m sorry that your girlfriend needed to be transferred to us, but I am delighted that she received such excellent care. It’s great to hear that your girlfriend is doing a lot better and is getting the help she needs for her infections. I will make sure that our amazing staff on Ward 16 get the chance to read your review and know that they got everything right for you both.

All the best for the remainder of your pregnancy.

Please know our staff will be on-hand should you need us.

Best wishes,

Annie

Annie Laverty – Director of Patient Experience