"The one trainee nurse who actually ..."

About: Queen Alexandra Hospital

(as the patient),

What I liked

The one trainee nurse who actually took a little time to speak to me and treat me as if I mattered, was an absolute gem and a complete profesional. Put the majority of staff to shame.

What could be improved

Interdepartmental communication, empathy and respect for the patient are not so much lacking, as utterly absent. Staff were disinterested with basic forms of patient welfare.

Story from NHS Choices

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Responses

Response from Queen Alexandra Hospital

Thank you for taking the time to comment on our services, the Trust takes all feedback seriously. Please get in touch with us directly if you would like us to research your issue further by contacting our Patient and Customer Services Team on 0800 917 6039 or email PALS@porthosp.nhs.uk.

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