"A great visit to radiology outpatients"

About: Norfolk & Norwich University Hospital / X-ray and Scans

(as the patient),

My experience at the hospital massively exceeded my expectation. I receive a fast response to my doctors request for a hip x Ray for me, within one week. My appointment on 24 May was an example of first rate service. The route to the department was clearly indicated. Two reception areas on the way were staff with friendly smiling helpful staff. I was 15 minuets early and seen straight away. The radiologist was professional and efficient and interested in his role and me his patient.

I did however have to wear 2 gowns. That was something I didn't like.

The department was clean and the environment was pleasant

A far better experience than the spire clinic in Norwich.

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Responses

Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust

Dear Matteo

We are pleased to hear that you had such a good experience at our hospital and that we compare well with private facilities. It is good to know that the staff were all friendly and efficient and that you were seen so promptly. The team will be delighted to receive your feedback.

Kind regards

Janice Bradfield

Senior Communications Manager

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