"Brilliant visit to The Channel Day Surgery Centre"

About: William Harvey Hospital / General surgery

(as the patient),

Excellent treatment and care from reception to discharge nurse. In particular a nurse in the pre op area found time to watch over and communicate with a patient who showed signs of dementia and at times got confused and anxious. She was brilliant!

My experience that afternoon demonstrated the NHS at its best. Well done the whole team!

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Responses

Response from Sally Smith, Chief Nurse and Director Of Quality, East Kent Hospitals University NHS Foundation Trust

Thank you so much for your wonderful feedback. I am so glad to hear that you received excellent care.

I do hope you are recovering well.

best wishes,

Sally

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