"Very caring nurses but can't say the same for..."

My sister went there of a suspected miscarriage and didn't get to the correct ward due to confusion between two staff members. We understand it was busy but they didn't seem to agree on the certain processes. My sister and her husband were seen and had the scan which confirmed the miscarriage and were upset as you do. However, she was shock how rude the doctor was who saw her after the scan. The doctor had a go at her for not having a smear test earlier and said she's putting the baby at risk. I know doctors are there for our well being but my sister had a miscarriage and the doctor were not sympathetic and felt as if they're blaming her for the miscarriage. They found the doctor rude despite they are very upset. However they said the other staff such as nurses and junior nurses were very helpful and caring.